Ticklist FAQ

Can I have different checklists for different products or orders?

Not at the moment. Every order uses the same list of steps. If you'd like this, suggest it on our ideas board so others can vote for it.

Can my staff use it?

Yes. Anyone in your store with permission to use apps can tick steps, and Ticklist records their name against each tick.

Does Ticklist change my storefront or theme?

No. Ticklist works only inside your Shopify admin. Nothing is added to your online store, theme or checkout, and your customers never see it.

Does it work with Shopify Flow or other apps?

Ticklist adds ordinary Shopify order tags, so anything that can read order tags, such as Shopify Flow, order filters or other apps, can use them.

Can I change the tag colours?

Shopify shows every tag in the same grey and doesn't let apps colour them. Ticklist's default tags start with a coloured emoji instead. See Order tags: in progress and complete.

Does Ticklist see my customers' details?

No. It only uses the order ID and order number. It never reads customer names, email addresses, phone numbers or addresses.

How much does it cost?

The Standard plan is $6.99 USD a month or $69.90 USD a year, with a 14-day free trial, billed through Shopify. See Plans, pricing and free trial.

What happens to old orders?

The checklist appears on every order, including ones placed before you installed Ticklist, so you can tick steps on existing orders too.

I have an idea for Ticklist. Where do I send it?

Post it on our ideas and roadmap board. You can also vote on other people's ideas and see what's planned.